REVIEWS OF
Direct Derma Supplies
Through our head office in Sweden, Malmö we provide thousands of clinics with the products and services they need to take them and our industry to a higher level.
Through our head office in Sweden, Malmö we provide thousands of clinics with the products and services they need to take them and our industry to a higher level.
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OUR MISSION & VISION
Our mission is to deliver original aesthetic products from the most popular brands of especially fillers at the best prices in the market.
Our vision is to be the preferred online shop of aesthetic products, where our drivers are to be able to supply fast, be the price leader and have an eminent service level.
OUR VALUES
Our greatest values are honesty, competitive prices, trustworthiness, loyalty, fast delivery and to give our customers the best possible personal service.
The box was smashed, and they didn’t even offer to replace it. Awful
They should definitely work on their packing techniques because it’s just horrible. I’m surprised some vials survived their journey.
Well, now I see I wasn’t the only one whose parcel was poorly packed. Hopefully, these guys listen to their customers and will improve it soon.
The worst packaging I’ve ever received, that’s for sure. Please, use better materials to keep all the products safe. I think it’s a miracle all the items in my order were not damaged.
Direct Derma Supplies should definitely work on their packaging system because now all the vials I’ve ordered have made it. Of course, they indemnify everything, but still…
I always hope for the best in people, but that’s too much even for me. They mixed my parcel three times in a row. Three times! Is it too much to ask? To pack my order correctly?
“Great” option in case you have a few extra months to wait for the parcel to arrive. At some point, I thought they are kidding me, but no…it’s just their services are a joke.
I’ve just placed my first order on their website and decided to check what people write about this supplier online. Well, all opinions are so controversial that the only thing I have left is to wait and see the result on my own. Hopefully, everything will be okay and I won’t experience any type of trouble.
The only thing I wanna say is that I’m glad that there is a place like Pharma Review where newcomers in the aesthetic sphere can read about the experience of their colleagues.
I don’t know, but their shipping terms are so suspicious. Look like they care just to sell their products (at a good price, though), but what happens to your parcel next is completely your responsibility. They don’t have thermal packaging, worldwide shipping, or shipping to the USA. Where do they ship then?
If to look at their delivery and shipping terms, it looks scary. No worldwide shipping, no shipping to the USA)) Where do they ship then? Anyway, I dared to place an order on their website and even successfully received it. The delivery took 7 days (business days, of course). No complaint. You can order here too if you are okay with all those terms.
This is a good and reliable company. I buy from them for more than a year, and I am totally satisfied with their service. They have got a good range of products starting with dermal fillers and solutions for mesotherapy to cosmetic threads and other stuff. The prices are fixed, but they have discounts and different promos. There is always a possibility to save money on your order. The sales manager is always polite and helpful. Definitely recommend this company. You can trust them!
Nice supplier, without any unpleasant surprises that usually appear after ordering. The delivery was pretty quick, fillers are of a nice quality, I’m satisfied with the final results. Yeah, don’t have anything bad to say. Great job!
My supplier let me down the last time, so now I am looking for a new one. Made a trial order with this company, not the best experience, to be honest. The delivery was around 5 days, but I didn’t like their customer support. I need all the updates as I like to control the situation, and they couldn’t provide me with this.
When I received the parcel from Direct Derma Supplies, I saw the worst packaging I’ve ever seen! Some products were smashed, the box was ripped a little, and they said it’s only my problem. I’m shocked!
I was not satisfied at all. The parcel was late, two vials were broken, and customer support couldn’t help me. Would not recommend.
The parcel I received was really poorly packed, so half of my order didn’t make it during shipping. It took some time to get my refund, the customer support here is not very good. Another half of the injectables were okay, but I still don’t think I will order here again.
The parcel arrived damaged. However, I’ve got a refund, so no complaints. Will not order again, anyway.
Satisfied: adequate prices (as for US), adequate delivery (as for US, again)), polite customer support. Don’t have anything more to add.
I have made an order of dermal fillers. The prices were quite seductive (lower than from my ordinary supplier), so I decided to try. Not bad, in general, but my previous supplier delivers parcels faster. When you have a hot season in your clinics, speed matters.